If you s earched for tickets in a specific area, try searching for “Best Available” instead, or change the number of tickets in your search. If you’ve got as far as searching for tickets and are seeing a message saying “Sorry, no exact matches were found, but other tickets may still be available” this means that the tickets you requested aren’t available at the moment. If you’ve logged onto the main .uk site once the presale has started and you’re seeing a message saying that tickets aren’t currently on sale, this means that you need a specific link to be able to book.Īre you seeing a message that says “Sorry, no exact matches were found”? If you’ve received an email letting you know about a presale, please make sure you’re following the link provided. Presales can very rarely be accessed via the main Ticke tmaster UK site – as they’re only open to a limited group of people, you’ll usually need to follow a specific link.
If you have any issues with the passcode or link please contact the company that sent you the original presale info. To access the presale, please make sure that you’re logged into your O2 Priority or SSE Rewards account, then follow the link from their website. O2 Priority and SSE Rewards presales are only open to their customers. We know it can be tense trying to bag your tickets during a presale – if you’re running into problems, here are a few things you can check:įor O2 Priority and SSE Rewards presales – are you logged onto the correct website?
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